Current Students

For Instructions about submitting Emergency Repairs please click the link below.

 

If you have something in your room or apartment that needs repair, please use the online work order request form.

 

To help us process your work request in a timely and efficient manner, please be as specific as possible in describing the problem. Don't forget to include the location (Building/Room Number) in the request field.

 

Routine Repairs

Routine repair needs that you experience with your room should be reported via the Work Order Request form above. Please note: Requests made using the Work Order Request form above are monitored Monday through Friday from 8:00 AM to 5:00 PM. A repair person should respond in 48 hours in most situations.

 

If a repair person does not show up within 48 hours or the repair person fails to fix the problem, you should report the problem via the Work Order Request form and report, "This is a repeat request." If the repair still does not get serviced within 48 Hours, call the Housing Facilities Office at x7928. The 48 hour response time is due to the number of repairs being serviced at the time your request has been submitted. The staff responds to each repair as timely as possible.

 

For work requests related to telephone or internet service, or with problems you may be experiencing with your computer, do not use this form. Please contact the Office of Information Technology Services Help Desk at 7900.

 

For work requests pertaining to the laundry cards, do not use this form. Please contact the Housing Office at 7737. If you are experiencing a problem with the laundry machines (washer or dryer), the Work Order Request form.

Emergency Repairs

Emergency repairs should be reported to the front desk of the residence hall at any time, 24 hours a day. Residents in University Courts and Grove can contact the Housing Facilities Office at 7928 during business hours, or contact the Cooper Hall Front Desk at 8900/8901 after 5PM during the week and on weekends.

 

A repair person will respond to the emergency as soon as possible.

Examples of Emergency Repairs

  • Fire or Burning Smells
  • If there is a fire or burning smell in your room or apartment, please contact UTM Public Safety IMMEDIATELY at 7777.
  • Overflowing toilet
  • Burst water pipe
  • Severe air conditioner leaks
  • Elevator "stuck" with someone on board

Emergency - Any condition which left unattended may cause bodily injury or property damage; unbearable environmental conditions in any occupied area; loss of electrical, heating/cooling or water/sewage service to a building or a major portion of a building; loss of essential services or equipment in housing unit areas.

 

Routine - All other requests are classified as routine and will be completed as soon as scheduling constraints and availability of resources will allow.

Taking classes during the summer? Summer housing is available in Cooper Hall and University Village B-Building*. Please see below for pricing.


*University Village B-Building is only available for the Full Summer.

Rates for 2018

Maymester - $320
Summer Session I - $490
Summer Session II - $490
Full Summer - $980
University Village - $1400

 

To complete a Summer application, follow these steps!

Coming back in the fall? Reapply for housing today! In order to make sure you have the room you want next year, we offer both Room Retention and Community Swap early in the spring semester. Both are done online through RMS Student Web.

Room Retention lets you to lock in your current spring room for the next year.

 

Community Swap allows you to book a room for yourself and any desired roommates. This year Community Swap isn't locked into your current community so residents have more choices than ever before!

 

Full instructions on these processes will be emailed to you before they become available in late fall or early spring.

The deadline to re-apply for housing is January 31 to be guaranteed a spot in your current community for the following academic year.

 

Click here for full instructions on how to reapply for housing.

Have you...

Completed a housing application?

Paid your $150 Housing Deposit?

Received your housing assignment?

Assignments are released beginning early April and continue throughout the summer!

 

Assignments and assignment changes can be viewed by following these steps:

  1. Logon to BANNER Self Service Web
  2. Select "Personal"
  3. Select "Housing Application"
  4. Select "Go to RMS Student Web for Housing"
  5. You will then arrive at the Online Housing Portal landing page
  6. Select "Assignments"
  7. Select the appropriate Housing Assignment link

Reviewed our checklist of what to bring to campus?

Reviewed sample contracts and leases you will be signing on move-in day?

Reviewed check-in dates and times?

The information below is for Fall 2018.

 

Freshmen Move-in begins Friday, August 24, at 6:00am

Upperclassmen Move-in begins Saturday, August 25, at 8:00am

If you cannot arrive by 1:00pm Monday, August 27, please call or email us prior to this time.

 

If you need to move-in sooner, the Office of Housing will be opening all halls for early arrivals on Wednesday, August 15, 2018, at 8:00 am. Only those who have a need to be on campus prior to move-in day on Friday, August 24, 2018, and have been approved by the Office of Housing will be allowed to move into their fall assignments. To apply for early arrival, please complete the Early Arrival Request Form.

Where do I pick up my keys?

Browning, Ellington, and Cooper Halls have front desks that will be staffed for check-in. For University Village Phase I, you will need to go to the C106 Office. For University Village Phase II, please go to G-building breezeway.

 

Reviewed the Housing Handbook?

Considered Renter's Insurance?

When making preparations for beginning your education at the University of Tennessee, we feel it is important for students to fully consider all of their property insurance needs, whether they live on or off-campus. Occasionally, incidents such as fire, theft, flood and other casualties occur that may result in damage or loss of a student’s property. The University of Tennessee does not carry insurance on resident’s belongings and will not pay to replace them. Therefore, we strongly encourage parents and students to make sure they are able to cover these unexpected costs or secure insurance protection on personal property.

 

The most frequent causes of student property loss are theft and accidental damage (dropping, spilling liquids, and similar events). If this were to happen, your out-of-pocket costs to repair or replace will generally run between $500 and $2,000. Some parents choose to rely on homeowner’s insurance to cover such losses. Homeowner’s policies provide some coverage but generally do not cover “breakage” or accidental damage, and usually have high deductibles that effectively leave most student property losses unrecoverable.

 

To purchase coverage, please visit www.CollegeStudentInsurance.com

 

You can view a comparison of renter’s insurance to home owners insurance at collegestudentinsurance.com/homeownerscomp.aspx. For these reasons, students are strongly encouraged to have a personal property insurance policy for their belongings while living away from home.

 

If you decide to purchase insurance, there are a wide variety of companies and policies available; so to help with your choice the University of Tennessee has made arrangements with Arthur J. Gallagher & Co., one of our preferred brokers, to offer specialized student property protection insurance. Arthur J. Gallagher has created this property insurance plan especially for students living away from home, either on or off campus. The coverage afforded by their policy is broader than most renter’s and homeowner’s insurance policies that are available in the insurance market. Special provisions and benefits of their policy include:

  • Replacement Cost Valuation
  • Flood and Earthquake Coverage
  • Low Deductibles starting at $25
  • Worldwide Coverage Territory
  • Limited Identity Theft Expense Coverage
  • Premiums as low as $69 annually

 

If you have any questions please feel free to contact the Office of Risk Management or visit collegestudentinsurance.com/faq.aspx.

 

Please note that Liability Coverage is not automatically included. You will be given the option to purchase Bodily Injury and Property Damage Liability Coverage to pay for damages for which the student is held legally liable (i.e. damages to the dorm room, damage to property of others, bodily injury of another party, etc.)

 

Download the College Student Renter’s Insurance brochure [PDF]

 

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